Alan — the DealerMind AI agent

Dealer Presentation

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DealerMind
Agentic AI Sales Platform · Dealer Presentation

Meet your store's next top performer.

This is Alan — an agentic AI sales associate you train yourself. He answers every lead in seconds, pursues every customer with purpose, and hands your team deals that are ready to close. Over the next few minutes, we'll show you exactly how.

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Alan — the DealerMind AI agent
The Landscape

Automation answers. AI responds. Agentic AI pursues.

Everyone is selling "AI" right now — but most of what dealerships are being pitched is one of three very different things. Only one of them actually works your leads like a salesperson.

Yesterday's Tech

Automation

Rules and timers. Drip campaigns, canned autoresponders, "Thanks for your inquiry!" emails.

  • Fires on a schedule, whether or not it makes sense
  • Can't hear what the customer actually said
  • Same message to every lead, every time
  • Customers spot it instantly — and ignore it
Today's Chatbots

Generative AI

A brilliant receptionist. Understands questions and gives smart answers — but only when asked.

  • Reactive: it waits for the customer to talk
  • No goal, no plan, no next move
  • When the customer goes quiet, the deal dies
  • Answers questions — doesn't sell cars
DealerMind

Agentic AI

A closer with objectives. Alan doesn't just answer — he works every lead toward a defined goal.

  • Pursues objectives: engagement → appointment → close
  • Takes initiative — follows up without being told
  • Uses tools: inventory, financing, scheduling
  • Decides the next best action, every message
Think of it this way: cruise control holds a speed. GPS answers "where am I?" A chauffeur gets you to the destination. Automation is cruise control. Chatbots are GPS. Alan is the chauffeur — and the destination is a signed deal.
What Makes DealerMind Different

You train him once. He never makes you start over.

Here's a story every dealer knows by heart — and what it looks like when the cycle finally breaks.

The old way

The Hiring Treadmill

1

You hire a salesperson. Good energy, firm handshake, big promises.

2

You spend 2–3 weeks training them — how to answer the phone, how to greet a lead, how your store talks, how your process works. Slow. Tedious. Expensive.

3

They finally get good. They know the scripts. They know the inventory. They sound like your store.

4

Then they leave. A competitor, a career change, a two-line text on a Sunday night.

↻ …and you start the whole cycle over. Again.
The DealerMind way

Train Once. Compound Forever.

1

You train Alan the exact same way — your greetings, your process, your voice. You decide how he responds, word for word.

2

He never forgets a word of it. Every coaching session sticks. Permanently.

3

He never sleeps, never calls in, never quits. Nights, weekends, holidays — every lead answered in seconds.

4

He'll always welcome coaching — like any great hire. But every hour you invest builds on the last. You will never start over.

Training a great salesperson takes two to three weeks. Losing one takes a two-line text message. With DealerMind, that training stops being a cost you repeat — it becomes an asset you own.
How DealerMind Blends with Humans

Let Alan cook. Let your team close.

Alan isn't here to replace your salespeople — he's here to hand them warm, engaged customers. The handoff is where most AI tools fall apart, so DealerMind is built around one rule: never break the customer's experience. If Alan is making progress, let him keep making progress. Every lead still gets traditionally processed by your team — but with continuity.

Never do this

Break the Illusion

The customer says: "I've been working with someone named Alan."

  • "Oh, that's just our AI agent."
  • "That's a bot — I'm a real person."
  • Restarting the conversation from zero
  • Asking questions Alan already answered

One sentence like this creates a disconnect between the customer's experience and reality — and the trust Alan built evaporates.

Do this instead

Continue the Relationship

Sales · The introduction call
"Hey, my name is Robert — I know you've been corresponding with one of our associates, Alan. I'll be your point of contact here at the dealership when you come in for your test drive. I just wanted to call, introduce myself, and see if there are any questions I can answer for you."

Alan stays a valued associate. Robert becomes the in-store face. The customer feels taken care of by a team — because they are.

Industry best practice

Text First. Then Call.

Before the introduction call, the salesperson sends a quick text. Now when the phone rings, the customer's screen says "Maybe: Robert" — not "Spam Likely." Answer rates jump, and the first impression is warm instead of cold.

The operating rule

If Alan's Cooking, Don't Pull the Pan

Momentum is sacred. When Alan has an engaged customer moving toward an appointment, the team's job is continuity — not interruption. Humans step in to add a face and a handshake, never to reset the deal.

The Follow-Up Schedule

Autoresponders reply. Alan pursues.

Most "AI solutions" are really just autoresponders — one clever reply, then silence. Alan runs a real pursuit strategy with ordered objectives, and he only moves to the next one when the previous one is off the table.

1
First
Objective One

Seek & Find Engagement

Without two-way communication, there is no sales workflow — so engagement is always job #1.

Aggressive on days 1–2, then a consistent, even pursuit. Every touch brings new information — financing options, trade-in interest, fresh inventory — never the same ask twice.

2
Then
Objective Two

Set the In-Person Appointment

"Were you hoping to come by today? What time could we expect you?"

Once the customer is engaged, Alan works toward the highest-value outcome: getting them on your lot.

3
Backup
Objective Three

Sales Manager Phone Call

"Would it work for our Sales Manager to give you a quick call? They can answer anything I can't."

If the in-person visit isn't landing, Alan shifts to a live phone call — keeping a human touchpoint in play.

The pursuit, visualized

Day 1Day 2Day 3Day 4Day 5Day 6Day 7
Days 1–2: aggressive, high-frequency outreach while the lead is hot Day 3 onward: steady, even pursuit — persistent, never spammy
Objective met → instant notification to the right people Appointment set → sales team alerted Call requested → Sales Manager notified
Situational Awareness

Alan reads the room.

Scripts follow rules. Salespeople read situations. Alan does the second — recognizing the moments where pushing the standard play would lose the deal, and adjusting on the fly.

Detected: cash buyer

Skips the Credit App

Customer says "I'm paying cash" or "no financing"? Alan never pushes a credit application at them. He pivots straight to the vehicle and the visit — the way a sharp salesperson would.

Detected: messenger ≠ buyer

Finds the Real Buyer

"This is for my dad." Alan stops working the messenger, politely asks for the actual buyer's contact info, and re-aims the conversation at the person who'll sign.

Detected: after-hours request

Knows the Clock & Calendar

Alan always knows the time, the date, and your store hours. Customer asks to swing by at 9 PM? He politely educates them on the correct hours and locks in a time that works. Inquiry lands on a Sunday or a holiday? He responds appropriately — and books them for the next available business day.

Guardrails

Knows What He Won't Do

You define hard boundaries — pricing promises, out-of-scope topics, commitments only a manager can make. Alan holds those lines every single time, on every conversation.

Escalation

Raises His Hand

The moment a conversation needs a human — a complaint, a complex trade, a curveball — Alan alerts the right person with full context, so your team steps in informed, not blind.

Oversight

You Stay in Control

Approval workflows, live conversation visibility, and fine-tuning from your dashboard. Alan works the leads — you run the store.

This is the difference between a tool that follows a script and an associate that understands the situation. Ready to see him work your leads? Schedule your live demo →
What Can Alan Do?

Plugged into everything you already use.

Alan isn't a widget bolted onto your website — he's wired into your whole operation. Your leads, your inventory, your vehicle history, your listing pages: connected on day one.

Lead Ingestion

Every Lead. Every Provider. One Brain.

Alan ingests leads from all of your providers and works every one of them — no lead source left behind, no login juggling.

Cars.com AutoTrader CarGurus CarFax Car Listings Dealer Website + all other lead providers
Inventory Access

Your Live Inventory, In His Head

Your inventory provider sends Alan the same feed they already send your third-party listing sites — so he always knows what's on the lot, what just arrived, and what sold. Zero extra work for your team.

Vehicle History

CarFax on Demand

When a customer asks about a specific vehicle, Alan can provide the CarFax for it — right in the conversation. Instant trust, no waiting on a salesperson to dig it up.

Direct Links

Straight to the VDP

Alan sends customers a direct link to the exact Vehicle Detail Page — photos, specs, and pricing for the specific car they're asking about. No homepage, no searching, no friction.

Townhall

Every conversation. One command center.

Townhall gives management a live view of every conversation Alan is having — as it happens. Watch the floor like you'd watch the showroom: see who's heating up, spot the deals that need a human touch, and decide exactly when your team steps in.

DealerMind · Townhall — Live Conversations
DealerMind Townhall — live conversation monitoring
Real-time conversation monitoring Managers flag leads that need human interaction Full visibility — zero micromanaging
Notifications

Know the moment it matters.

Alan watches every conversation for the moments that move metal — and alerts the right people instantly, delivered by email or SMS text message. Every alert is a simple toggle: turn on what you want, silence what you don't.

Hot Lead & Urgency
  • Ready to Buy
  • Appointment Intent
  • Hot Availability Check
Conversation Events
  • New Lead Received
  • Customer Re-engaged
Sales & Pricing
  • Cash Buyer Detected
Escalation & Sentiment
  • Customer Upset
  • Manager Requested
  • PII Overshare
Lead Lifecycle
  • Bought Elsewhere / Out of Market
AI Agent
  • AI Needs Approval
  • Approval Overdue
Delivered via SMS text — with links straight to the conversation Delivered via email — same alerts, your inbox
CRM Integration

Alan plays nice with your CRM.

DealerMind doesn't replace your systems — it feeds them. Everything Alan touches stays linked to the tools your store already runs on, so nothing lives on an island.

Vehicles

Linked to Your Inventory

Every vehicle in a conversation is linked back to your inventory provider or CRM record — so what Alan is discussing and what your system shows are always the same car.

Customers

Linked Back to the CRM

The customer is linked back to your CRM for quick reference. One click from the conversation to the full customer record — history, notes, and all.

Appointments

Pushed Into Your CRM

When Alan sets an appointment, it's pushed back into the CRM — available for most CRM tools. Your team sees it where they already look, with no double entry.

Your CRM stays the system of record. Alan just makes sure it's full of appointments.
Onboarding

From signed to live — one guided on-ramp.

Getting a store onto DealerMind is a structured, step-by-step setup — we walk it with you. Here's what gets configured, in order:

1

Dealer & Contact

Your store's identity and primary point of contact — the foundation everything else builds on.

2

Providers

Which CRM and inventory feed source your store uses, connected from our provider directories.

3

Website Links

The exact links Alan sends — trucks, SUVs, or a specific vehicle's page on your site.

4

CarFax

Report linkage, so Alan can play his "complimentary CarFax" card in conversation.

5

Inventory Feed

Your live inventory wired in — the same feed your provider already sends listing sites.

6

Lead Providers & Inbox

Every third-party source you buy leads from, routed into the single inbox Alan works.

7

Credit & Financing

Which credit application link Alan hands out — and when he's allowed to offer it.

8

AI & Compliance

Alan's persona and the guardrails he must respect, set to match your store.

9

A2P Compliance

Everything needed for carrier (A2P 10DLC) texting approval on day one — no blocked messages.

Nine steps, one sitting. When the on-ramp is done, Alan is trained, compliant, and live — working your leads.
Pricing

One agent. One flat rate. No surprises.

Simple monthly subscription — no per-lead fees, no per-conversation metering, no long-term contract.

Standard Retail
$1,495
per month

The full DealerMind platform — Alan, Townhall, notifications, and every integration.

Special Pricing Legato Trust Clients
$995
per month

Same full platform, exclusive rate for Legato Trust clients — every feature included.

Backed by our 30-Day No-Risk Guarantee — try it free, cancel anytime, pay nothing
Contract: month-to-month Cancel anytime Every feature included at both rates
The No-Risk Promotion

Thirty days on us. Zero risk.

We pre-authorize your credit card — nothing is charged — and you get the full platform for 30 days. Cancel any time in those 30 days and you pay nothing, ever. Stay, and your first subscription payment happens after day 30.

0
Day 0

Sign Up

Card pre-authorized. $0 charged. Alan goes to work on your leads.

1-30
Days 1–30

Full Platform, Free

Every feature, every integration, every notification — a real trial on your real leads.

30
Day 30

Your Decision

Keep Alan or walk away. The choice — and the leverage — is entirely yours.

31+
Every Month After

$995 / Month

Month-to-month billing. No long-term contract. Cancel anytime.

If you cancel by Day 30

You Pay Nothing

The pre-authorization is released and your card is never charged. No fees, no fine print, no hard feelings.

If you stay

First Payment After Day 30

Your first subscription payment is billed after the 30 days, then $995 each month. Month-to-month — cancel anytime.

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